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Starbucks Singapore says customer database has been breached

The coffee chain — a licensed Starbucks franchise owned by Hong Kong-based Maxim’s Caterers — said in an email to customers it had discovered “unauthorized access” to details such as names, gender, dates of birth, phone numbers and home addresses.

Starbucks Singapore said Friday its customer database had been breached online, with local media reporting the information of 200,000 people had been stolen.

The coffee chain — a licensed Starbucks franchise owned by Hong Kong-based Maxim’s Caterers — said in an email to customers it had discovered “unauthorized access” to details such as names, gender, dates of birth, phone numbers and home addresses.

“Relevant authorities have been informed and Starbucks Singapore is assisting them in this matter,” said the email seen by AFP.

The company said it was notified of the breach on Sept. 13 and that no credit card information was taken because it does not store it.

It urged customers to reset their passwords.

A PR agency representing Starbucks Singapore told AFP it was “unable to release the number of customers affected”.

On September 10, 200,000 customer data was stolen and put up for sale on an online forum, according to The Straits Times.

One copy of the database had already sold for Sg $3,500 ($2,500), the paper added.

The city-state’s Personal Data Protection Commission told AFP it was made aware of the incident and has contacted Starbucks Singapore for more information.

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